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Horizon’s hope line is now open 24/7 — just in time for the holidays


If you feel like your child, friend or family member might be abusing drugs or alcohol, you might feel like you need help right away! Horizon is pleased to announce that we’ve recently extended our help line or hope line service to be available for the Western New York community 24 hours a day, 7 days a week.


When you call, our knowledgeable team of counselors will be on hand to review early warning signs and symptoms of substance abuse. Our team will help you discover methods to encourage a loved one to accept help and engage in treatment in order to get back on the right track to lead a healthy and fulfilling life. Counselors will also provide direction and assistance with linking to appropriate treatment.

Remember, making excuses or ignoring a problem, won’t make it disappear. If you suspect your child, friend or family member might need help, don’t wait and see if things will get better, please call 1-855-969-HOPE right away.  Or you can also call our admissions department directly at 716-831-1800 during normal business hours.

Wishing you and yours a happy and healthy holiday season.