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We are Stronger Together.

The Horizon community is committed to listening, learning, and standing in solidarity with those from underrepresented and underserved communities.

We have no tolerance for hate, racism, discrimination, or harassment. This is a universal problem and we will work together toward an equitable solution, as this has a direct impact on our mission of recovery.

Stronger Together Action Plan


We deliver you our Action Plan to advance diversity, equity, inclusion, and belonging in our company and in our hearts. The following commitments are the foundation upon which all Horizon DEIB initiatives will be built.

Understanding, advancing, and celebrating diversity, equity, inclusion, and belonging will become a cornerstone of Horizon culture. Every current and future Horizon team member will be immersed in our “Stronger Together” program that involves learning modules, panels, trainings, awareness campaigns, and giveback opportunities.

2023 Highlights:

  • Horizon Medical Providers trained on Gender-Affirming Care 101.
  • Monthly Spotlight Series developed and released companywide to provide education and resources on various cultural holidays.
  • Trained 285 experienced staff on DEIB/H.E.A.R.T. principles in a “refresh” campaign.

We will make it a priority to continually increase workplace diversity of underrepresented groups at all levels of our organization and consistently be transparent on our progress.

2023 Highlights:

  • Hired a DEIB Coordinator to assist with advancing DEIB initiatives for Horizon Health Alliance.
  • Participated in the WUFO diversity job fair and BNHRA’s diversity career fair, reaching over 150 participants.
  • Rolled out our newest Employee Resource Group, Life As: LGBTQIA+.
  • End of year workforce represented by staff of color increased from 19% in 2022 to 22% in 2023.
  • Term rates for staff of color decreased from 28% in 2022 to 26% in 2023.
  • Promotion rates for women and staff of color increased from 12% of total promotions in 2022 to 21% in 2023.

We will cultivate meaningful relationships to expand our network, give back to the communities we serve, and collaborate with organizations that also share in DEIB values.

2023 Highlights:

  • Partnered with Endeavor Health Services, leading to combined DEIB Councils, resource sharing, and joint community presence.
  • Supported local MWBEs through patronage and purchases for all employees.
  • Received OASAS’ LGBTQ-Affirming Program Endorsement.
  • Increased representation at community events, including WNY LGBTQ+ Health and Wellness Fair, Buffalo, Batavia, and Tuscarora Pride, Buffalo and Batavia Juneteenth, Disability Pride, BanglaFest, 716 CommUNITY Day, Community Police Days, Belmont Housing Resource Fair, Agents of Change Camp, Puerto Rican and Hispanic Day Parade, and BFNC Spring, Summer, and Fall Events.
  • Staff from Horizon and Endeavor volunteered at the 5/14 Run.
  • Sponsored events hostede by Positive Steps, VOICE Buffalo, GLYS, Buffalo Urban League Young Professionals, and Buffalo Urban Leage.

Continuing the Journey

Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and the commitments identified above, we pledge to advance equity, racial justice, and equal opportunity for all. We can and will do better.

We will hold ourselves accountable to measurable results and real change.

Jennifer Loughran, she/her, LMSW, is a graduate from the University at Buffalo Masters in Social Work Program. Jen joined the Horizon team back in 2010, where she worked as a Substance Use Counselor. Jen reluctantly left Buffalo in 2012 and moved across the country to Las Vegas, Nevada, where she worked as a clinical liaison and then a therapist on the acute and residential units of a behavioral health hospital. Upon returning to Buffalo in 2018, Jen relinked with Horizon; this time as a Clinical Training Specialist. Jen’s past clinical experience working with children, adolescents, and families also led to her assistance in the development of Horizon’s Children and Adolescent Training Program. However, Jen’s role on the DEIB Council and personal passion and dedication towards social justice, equity, diversity, and inclusion landed her the role of Horizon Corporation’s first Director of Diversity, Equity, Inclusion, and Belonging (DEIB). In this role, Jen leads the DEIB Council and works closely with the Human Resources, Marketing, and Senior Leadership teams to help develop and implement the organization’s DEIB strategies and initiatives to foster sustainable change throughout the organization, as well as the community at-large.

Jen Loughran Headshot

Jennifer Loughran
Director of DEIB
(716) 831-2700