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We are Stronger Together.

The Horizon community is committed to listening, learning, and standing in solidarity with those from underrepresented and underserved communities.

We have no tolerance for hate, racism, discrimination, or harassment. This is a universal problem and we will work together toward an equitable solution, as this has a direct impact on our mission of recovery.

Stronger Together Action Plan


We deliver you our Action Plan to advance diversity, equity, inclusion, and belonging in our company and in our hearts. The following commitments are the foundation upon which all Horizon DEIB initiatives will be built.

Understanding, advancing, and celebrating diversity, equity, inclusion, and belonging will become a cornerstone of Horizon culture. Every current and future Horizon team member will be immersed in our “Stronger Together” program that involves learning modules, panels, trainings, awareness campaigns, and giveback opportunities.

2022 Highlights:

  • All New Hires provided an Introduction to DEIB training
  • All managers provided training on how to build a culture of belonging
  • All hiring managers provided training on how to recognize and eliminate bias throughout the hiring process
  • All staff provided Ignite/Panel Discussions on various DEIB topics
  • Provided support and resources for board members, staff and patients after 5/14 tragedy

We will make it a priority to continually increase workplace diversity of underrepresented groups at all levels of our organization and consistently be transparent on our progress.

2022 Highlights:

  • Areas of Progress –
    • Increased recruitment and hiring of candidates of color in majority of workforce categories.
    • Increased recruitment and hiring of women in all workforce categories.
    • Management promotion rates for people of color were higher than that of white colleagues.
    • The percentage of Black/African American employees is higher at Horizon compared to the WNY Labor Force from 2020.
    • Representation across other race/ethnicity categories is comparable WNY Labor Force from 2020.
  • Areas of Opportunities –
    • Term rates for people of color were higher than that of white colleagues for Clinical/Medical teams. Evaluations of exit surveys along with implementation of a periodic engagement survey will be used to better understand the contributing factors and identify opportunities for improvement.
    • Promotion rates for people of color were lower than that of white colleagues in the Operational Support teams. Our Emerging Leaders and Mentoring Programs are two tools we are using to encourage employees to explore career opportunities within Horizon. 
    • There were no new hires into the Senior Management category during this reporting period.  People of color are not currently represented at the Senior Management level.

We will cultivate meaningful relationships to expand our network, give back to the communities we serve, and collaborate with organizations who also share in DEIB values.

2022 Highlights:

  • Developed a Mentorship Program for underrepresented students from Buffalo State University
  • Supported a local Black-Owned Business during Black History Month
  • Affiliated with external DEI Committees, including the Buffalo Human Resource Association, Alcoholism and Substance Abuse Providers of New York State, Amherst Chamber of Commerce
  • Increased representation at community events, such as WNY LGBTQ+ Health and Wellness Fair, Saturday Academy, Pride, Juneteenth, and the Puerto Rican and Hispanic Day Parade

Continuing the Journey

Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and the commitments identified above, we pledge to advance equity, racial justice, and equal opportunity for all. We can and will do better.

We will hold ourselves accountable to measurable results and real change.

Jennifer Loughran, she/her, LMSW, is a graduate from the University at Buffalo Masters in Social Work Program. Jen joined the Horizon team back in 2010, where she worked as a Substance Use Counselor. Jen reluctantly left Buffalo in 2012 and moved across the country to Las Vegas, Nevada, where she worked as a clinical liaison and then a therapist on the acute and residential units of a behavioral health hospital. Upon returning to Buffalo in 2018, Jen relinked with Horizon; this time as a Clinical Training Specialist. Jen’s past clinical experience working with children, adolescents, and families also led to her assistance in the development of Horizon’s Children and Adolescent Training Program. However, Jen’s role on the DEIB Council and personal passion and dedication towards social justice, equity, diversity, and inclusion landed her the role of Horizon Corporation’s first Director of Diversity, Equity, Inclusion, and Belonging (DEIB). In this role, Jen leads the DEIB Council and works closely with the Human Resources, Marketing, and Senior Leadership teams to help develop and implement the organization’s DEIB strategies and initiatives to foster sustainable change throughout the organization, as well as the community at-large.

Jen Loughran Headshot

Jennifer Loughran
Director of DEIB
(716) 831-2700