In June of 2024, we were excited to celebrate and share that one of our wonderful team members, Michelle Jacob, recently celebrated her 45th anniversary with Horizon! We are so proud and happy for Michelle, and grateful for her many years with the company. Congratulations, Michelle!
To celebrate 45 years, we asked Michelle about her career with Horizon. Continue reading below to learn about some of her favorite memories with Horizon and why she’s stayed with us for all these years!
What was your position when you started at Horizon?
I started in June of 1979 (when Horizon was Corporation 2) as a Rehabilitation Specialist in our Day Treatment Program. I was hired to start a new Day Treatment program to focus on the needs for individuals with mental health disorders as well as intellectual and developmental disabilities.
What is your current role?
I currently work in the Continuous Quality Improvement (CQI) Department as an Advanced Practice QI Associate. I review documentation for Horizon’s Care Coordination Department.
What were some of the departments and programs you’ve worked in throughout your career?
I have been so fortunate to work in several programs over my 45 years. From Continuing Day Treatment to Case Management/Care Coordination, Buffalo Mental Health Court, Niagara County Jail/Mental Health Services, Mental Health/Substance Use Programs in Niagara County and CQI, all experiences have shaped my journey with Horizon.
What are a few of your favorite Horizon memories that stick out over the years?
Wow – so many years and lots of great memories and experiences! Overall, the opportunity to work in so many different areas of this company. No matter what my role has been, it’s been so very rewarding to have patients and their families acknowledge that Horizon is a place they can come, and someone will help. I also have so many great memories of all the awesome people I have worked with over the years who have shaped my life professionally and personally. The people are my most cherished memories!
What is something that keeps drawing you back to Horizon and our mission?
I continue to be motivated by the day-to-day work we do to help our community. Our work is challenging and very rewarding, as it truly saves lives each day. The management team and staff are professional and supportive, which creates a trusting environment. There is incredible transparency at Horizon, supporting all employees and communicating information on a regular basis. There is a great feeling of respect for each other at all levels of the company. I am very grateful and proud to continue to work for this company. I have been very fortunate during my career here at Horizon to have received great job opportunities, training, support, and the opportunity to work with the best people!
What would you say to someone who may be interested in growing in their career with Horizon?
I would say Horizon is the kind of place you want to work at and spend time growing your career. I have had the opportunity to work in so many programs in different job roles over my 45 years with the best people. The culture here is so positive, caring, and so many people have gone out of their way to support me in my career choices. The Horizon team supports individuals and truly cares about people achieving their goals both professionally and personally. There is no better place to build a career, Horizon is truly the best of best places to work!
Like Michelle, YOU can build a lasting career as a member of the Horizon team. Check out our open positions and apply today!