Mission Statement

Horizon Health Services provides an array of comprehensive services that assist individuals with mental health problems and/or addictions to make choices that improve their quality of life and achieve their personal recovery goals.

Our Vision

At Horizon, we have a vision of a future where our treatment and recovery services are serving anyone in WNY who needs and wants it, and where people can access the system without fear of stigma or stereotype.

In this future, individuals with behavioral health issues are included within their communities and, with the help of effective recovery and rehabilitation programs, are living renewed and productive lives.

Our Core Values

• Person-centered Recovery: We provide recovery oriented services centered on the needs and wants of the consumer. We partner with consumers to help them to achieve their personal life visions.
 
• Respect: We believe every person has intrinsic dignity and unique capabilities.

• Quality: We strive for the highest level of quality. Services are designed and supervised consistent with the use of proven best practices, highly- professional behavior and accountability. Everyone deserves our very best efforts. Horizon provides a consistent, high-quality experience anywhere people encounter us. Even the highest expectations are met.

• Integrity: Trust is built by delivering services as promised and not setting false expectations. We demonstrate honesty and integrity in all of our actions and interactions.

• Personal Growth: Personal growth and development are essential for the recovery of our consumers and for the delivery of quality services. We encourage the development of each consumer and each employee to his/her fullest potential.

• Fiscal Responsibility: We can only be successful in carrying out our mission through solid financial performance, and by assuring that resources are used effectively as intended for the benefit of the Horizon Corporations and, ultimately, for our consumers and communities.

• Diversity: We embrace diversity as important to our mission, and do not allow discrimination in hiring, promotion or service delivery.

• Personal Health and Wellness: We value and encourage personal health and wellness as important to optimizing the capabilities of individuals employed by Horizon.